COA Reviews PERS Services With Connect America

The Commission on Aging continues its engagement with Connect America for personal emergency response system units while staff investigate concerns about call handling and wait times. A recent test indicated prompt live-agent response as the vendor reviews its processes.

Document date · June 2, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Document type

Minutes

Source document

Grand Traverse County Commission on Aging Advisory Board Minutes 2026-06-02

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Grand Traverse County?

Connect America was awarded this technology contract by Grand Traverse County, as recorded on June 2, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Grand Traverse County Commission on Aging Advisory Board Minutes 2026-06-02 (Minutes), dated June 2, 2026 from Grand Traverse County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Connect America hold?

Connect America may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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