City of Lebanon Board of Public Works Agenda Packet May 2026
Online Utility Exchange Risk Assessment Services Approved
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Description
The Board of Public Works approved a services proposal with ONLINE Utility Exchange to provide applicant risk assessment and ID verification for utility customers. The agreement uses per-transaction pricing to help reduce bad debt, detect fraud, and support risk-based utility deposits.
Contract Details
Contract Amount
$3.25 per social security number; $2.00 per adverse action letter; $0.20 Regulatory Compliance Recovery Fee per transaction; Monthly access fee waived
Vendor
ONLINE UTILITY EXCHANGE
Agency
City of Lebanon, MO
Contract Type
TECHNOLOGY
Document Date
May 18, 2026
Renewal Info
Resolution authorizes ongoing use of ONLINE Utility Exchange services on a per-transaction pricing basis; no fixed term or renewal schedule is specified in the proposal.
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