VETS subcontract performance reported under DARTS agreement

Hamilton’s accessible transit program includes subcontractor VETS under the main DARTS contract, with validated complaint rates tracked from 2019 to 2025. The Accessibility Committee received detailed statistics on VETS’ service performance as part of the cumulative review.

Document date · April 7, 2026

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Scope & details

The full contract record, as filed.

Contract type

TRANSPORTATION

Contract term

Performance data reported for 2019–2025

Renewal

Identified as an active subcontractor to DARTS with multi‑year complaint statistics; no direct term or renewal details with the City are disclosed.

Document type

Agenda

Source document

City of Hamilton Accessibility Committee Agenda April 7, 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the transportation contract by City of Hamilton?

VETS was awarded this transportation contract by City of Hamilton, as recorded on April 7, 2026.

What type of contract is this?

This is a Transportation contract, documented as a agenda record.

Where was this contract approved?

This contract appears in City of Hamilton Accessibility Committee Agenda April 7, 2026 (Agenda), dated April 7, 2026 from City of Hamilton. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does VETS hold?

VETS may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View VETS's profile

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