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City Considers Online Utility Exchange for Debt Collection

Town of Salem logoTown of Salem
Disclosed value
30% of collected amount
From minutes
Document date
Sep 13, 2023

The 30-second brief

What it covers

City of Salem is considering switching to Online Utility Exchange for collection of past due utility accounts. Online Utility Exchange offers pre-screening of customers for deposits and specializes in utility-specific collections, charging 30% fees to customers.

Who holds it

Online Utility Exchange holds this collection agency contract with Town of Salem. Its other public contracts on record include work for Town of Greenbrier and City of Lebanon.

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Contract details

Contract type
Collection Agency
Amount
30% of collected amount
Document date
September 13, 2023
Term
NA
Vendor
Online Utility Exchange
Agency
Town of Salem
Source document
city-of-salem-utility-committee-meeting-minutes-september-13-2023_716.pdf (Minutes)

Online Utility Exchange's other public contracts

Town of Greenbrier, TennesseeGreenbrier Approves Online Utility Exchange Agreement · Sep 14, 2026UndisclosedCity of Lebanon, MissouriBoard Approves ONLINE Utility Exchange Risk Service · Jul 15, 2026UndisclosedWalnut Valley Water District, CaliforniaOnline Utility Exchange Used for Customer Credit Reports · Jul 3, 2026UndisclosedCity of Lebanon, MissouriOnline Utility Exchange Selected for Applicant Screening Services · May 20, 2026UndisclosedCity of Lebanon, MissouriOnline Utility Exchange Risk Assessment Services Approved · May 18, 2026All Online Utility Exchange contractsVendor profile

More Town of Salem contracts

Miller, KevinEMS IC Exam Payment to Kevin Miller · Jul 14, 2026$75Dte Energy - SAdditional DTE Electric Service Paid by Township · Jul 14, 2026$530Rachwal, JamesFD Expense Reimbursement to James Rachwal · Jul 14, 2026$530.8Washtenaw County TreasurerCounty Police Service Payment to Washtenaw Treasurer · Jul 14, 2026$16.4KRka Petroleum IncDiesel Fuel Purchased from RKA Petroleum · Jul 14, 2026$1.2KAll Town of Salem activityAgency profile

Questions about this contract

Who was awarded the collection agency contract by Town of Salem?

Online Utility Exchange was awarded this collection agency contract by Town of Salem, as recorded on September 13, 2023. The contract value is 30% of collected amount.

How much is the Online Utility Exchange contract with Town of Salem worth?

The Online Utility Exchange contract with Town of Salem is valued at 30% of collected amount, covering collection agency work.

What type of contract is this?

This is a Collection Agency contract, documented as a minutes record.

Where was this contract approved?

This contract appears in city-of-salem-utility-committee-meeting-minutes-september-13-2023_716.pdf (Minutes), dated September 13, 2023 from Town of Salem. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Online Utility Exchange hold?

Online Utility Exchange may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Town of Salem currently buying?

Explore Town of Salem's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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