Essex County Continues NextTalk TTY Software

Essex County continues using NextTalk software to support telephone customer service for people requiring TTY services. The accessibility plan identifies the engagement as ongoing through 2027, with no amount stated.

Document date · September 16, 2026

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Scope & details

The full contract record, as filed.

Contract type

LICENSE

Contract term

2023-2027

Renewal date

2027-12-31

Renewal

Ongoing use identified in the 2023-2027 Multi-Year Accessibility Plan; no specific renewal clause or option stated.

Document type

Agenda

Source document

County of Essex Agenda September 16, 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the license contract by County of Essex?

NEXTTALK was awarded this license contract by County of Essex, as recorded on September 16, 2026.

What type of contract is this?

This is a License contract, documented as a agenda record.

Where was this contract approved?

This contract appears in County of Essex Agenda September 16, 2026 (Agenda), dated September 16, 2026 from County of Essex. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does NEXTTALK hold?

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