DSS Continues Shared Call Center Operations with Access Health | Council on Medical Assistance Program Oversight | State of Connecticut | ACCESS HEALTH CONNECTICUT

DSS Continues Shared Call Center Operations with Access Health

The Department of Social Services continues its shared call center operations with Access Health Connecticut to support Medicaid and HUSKY D beneficiaries. The center handled approximately 43,000 calls in July and 936 live chat requests as the agency prepares for increased demand.

Document date · September 11, 2026

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Scope & details

The full contract record, as filed.

Contract type

OTHER

Document type

Minutes

Source document

Department of Social Services Minutes MAPOC Full Council Zoom Meeting September 11, 2026

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the government contract by Council on Medical Assistance Program Oversight | State of Connecticut?

Access Health Connecticut was awarded this government contract by Council on Medical Assistance Program Oversight | State of Connecticut, as recorded on September 11, 2026.

What type of contract is this?

This is a government contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Department of Social Services Minutes MAPOC Full Council Zoom Meeting September 11, 2026 (Minutes), dated September 11, 2026 from Council on Medical Assistance Program Oversight | State of Connecticut. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Access Health Connecticut hold?

Access Health Connecticut may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Council on Medical Assistance Program Oversight | State of Connecticut currently buying?

Explore Council on Medical Assistance Program Oversight | State of Connecticut's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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