Santa Barbara Develops Daupler Outage Voice Messaging

Santa Barbara is continuing its technology engagement with Daupler for outage-related call intake and routing. The City is developing customized reactive voice messaging with Daupler, with the functionality targeted for launch in late 2027.

Document date · October 11, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

Reactive voice messaging functionality slated for late 2027

Renewal

Existing software engagement; the document does not state renewal, subscription, or amendment terms.

Document type

AgendaPacket

Source document

City of Santa Barbara AgendaPacket Water Commission Meeting October 15, 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Santa Barbara - Water?

DAUPLER was awarded this technology contract by City of Santa Barbara - Water, as recorded on October 11, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in City of Santa Barbara AgendaPacket Water Commission Meeting October 15, 2026 (AgendaPacket), dated October 11, 2026 from City of Santa Barbara - Water. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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