MAINTENANCEONGOING

Neptune Technology Supports City Water Meter Maintenance

Hamilton Water relies on Neptune Technology as its meter maintenance contractor, with integrated systems now sharing meter work order data automatically with the Hamilton Utility Billing platform. The contract is being reviewed to strengthen performance standards, KPIs, and vendor management provisions.

Document date · September 1, 2026

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
MAINTENANCE
Contract term
Current as of July 2026; renewal due October 31, 2025 referenced
Renewal date
2025-10-31
Renewal
Existing meter maintenance contract noted as up for renewal October 31, 2025, with future RFP to include enhanced vendor management and KPIs.
Document type
Agenda
Source document
City of Hamilton Audit, Finance and Administration Committee Agenda 2026-09-03

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the maintenance contract by City of Hamilton?

Neptune Technology was awarded this maintenance contract by City of Hamilton, as recorded on September 1, 2026.

What type of contract is this?

This is a Maintenance contract, documented as a agenda record.

Where was this contract approved?

This contract appears in City of Hamilton Audit, Finance and Administration Committee Agenda 2026-09-03 (Agenda), dated September 1, 2026 from City of Hamilton. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Neptune Technology hold?

Neptune Technology may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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