MAINTENANCERECOMMENDED

Garland Recommends Avaya Support Agreement with Black Box

Garland recommended a five-year Avaya Telephone Suite support and maintenance agreement with Black Box Network Services for up to $1 million. The agreement would renew annually subject to budget approval and the vendor’s cooperative-contract status.

Document date · September 15, 2026

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
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Scope & details

The full contract record, as filed.

Contract amount
Not to exceed $1,000,000.00
Contract type
MAINTENANCE
Contract term
Five years, renewed annually contingent upon budget approval and continued cooperative contract eligibility
Renewal
Annual renewal within a five-year term, contingent upon budgetary approval and Black Box Network Services remaining a cooperative contract vendor.
Document type
Agenda
Source document
City of Garland Agenda 2026-09-15

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the maintenance contract by City of Garland city?

Black Box Network Services was awarded this maintenance contract by City of Garland city, as recorded on September 15, 2026. The contract value is Not to exceed $1,000,000.00.

How much is the Black Box Network Services contract with City of Garland city worth?

The Black Box Network Services contract with City of Garland city is valued at Not to exceed $1,000,000.00, covering maintenance work.

What type of contract is this?

This is a Maintenance contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in City of Garland Agenda 2026-09-15 (Agenda), dated September 15, 2026 from City of Garland city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Black Box Network Services hold?

Black Box Network Services may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Black Box Network Services's profile

What is City of Garland city currently buying?

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