City Discusses Water Sewer Software Problems

The city clerk discussed the city's water and sewer software, noting that UBMax sold out to gWorks and the system was converted over to gWorks software. The city is currently paying $2,430 for the gWorks software in 2026, but officials reported problems with online bill payments and vendor support.

Document date · August 17, 2026

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Scope & details

The full contract record, as filed.

Contract amount

$2,430 for 2026

Contract type

TECHNOLOGY

Contract term

2026

Renewal date

2026-12-31

Renewal

UBMax software had been converted to gWorks after UBMax sold out last year; current software cost noted as $2,430 for 2026. The city discussed switching away from the current system.

Document type

Minutes

Source document

Dallas City Minutes Regular City Council Meeting 2026-08-17

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Dallas?

UBMAX was awarded this technology contract by City of Dallas, as recorded on August 17, 2026. The contract value is $2,430 for 2026.

How much is the UBMAX contract with City of Dallas worth?

The UBMAX contract with City of Dallas is valued at $2,430 for 2026, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Dallas City Minutes Regular City Council Meeting 2026-08-17 (Minutes), dated August 17, 2026 from City of Dallas. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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