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New Ticketing Deal Shifts Chargeback Risk From Authority

Erie County Convention Center Authority
Document date
Jul 17, 2025

The 30-second brief

What it covers

The Authority’s new ticketing system contract shifts chargeback liability from the Authority to the vendor, a significant change from the previous TSO arrangement that resulted in $13,000 in chargebacks. This amendment better protects the Authority from future payment disputes associated with ticket sales.

Who holds it

TSO holds this technology contract with Erie County Convention Center Authority. Its other public contracts on record include work for Town of Springdale and City of Madison.

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Contract details

Contract type
Technology
Document date
July 17, 2025
Vendor
TSO
Agency
Erie County Convention Center Authority
Source document
Erie County Convention Center Authority Minutes July 2025 (Minutes)

TSO's other public contracts

Town of Springdale, UtahCouncil to Amend Parking App Agreement with TSO · Feb 10, 2026UndisclosedCity of Madison, IndianaBoard To Amend TSO Professional Services Agreement · Oct 20, 2025UndisclosedGrayson College, TexasTSO Awarded $64K Network Equipment Contract · Aug 5, 2025$64.2KCity of Gilman, IowaTSO City Vehicle Maintenance Payment Approved · Jan 13, 2025$195City of Highland, UtahTSO to continue under new contract · Jun 5, 2024UndisclosedAll TSO contractsVendor profile

More Erie County Convention Center Authority contracts

Perry ConstructionGeneral Trades Contract Awarded for Market House Project · Jun 25, 2026$9.5MRABEMechanical Contract Awarded for Market House Project · Jun 25, 2026$627.5KNewco ElectricElectrical Contract Awarded for Market House Project · Jun 25, 2026$1.3MWilliam T SpaederFire Protection Contract Awarded for Market House Project · Jun 25, 2026$188.8KAltof, GeorgePlumbing Contract Awarded for Market House Project · Jun 25, 2026$409.6KAll Erie County Convention Center Authority activityAgency profile

Questions about this contract

Who was awarded the technology contract by Erie County Convention Center Authority?

TSO was awarded this technology contract by Erie County Convention Center Authority, as recorded on July 17, 2025.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Erie County Convention Center Authority Minutes July 2025 (Minutes), dated July 17, 2025 from Erie County Convention Center Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does TSO hold?

TSO may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Erie County Convention Center Authority currently buying?

Explore Erie County Convention Center Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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