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Customer Service Software Report by SPIDR Tech

City of Gainesville logoCity of Gainesville
Document date
Mar 18, 2025

The 30-second brief

What it covers

CommunityConnect (SPIDR Tech) Customer Service Software Report was presented to the City Council.

Who holds it

Spidr Tech holds this software contract with City of Gainesville. Its other public contracts on record include work for Town of Queen Creek town and City of Laconia.

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Contract details

Contract type
Software
Document date
March 18, 2025
Term
NA
Vendor
Spidr Tech
Agency
City of Gainesville
Source document
city_council_meeting_minutes_march_18_2025.pdf (Minutes)

Spidr Tech's other public contracts

Town of Queen Creek town, ArizonaSPIDR Tech Victim Notification Enhances QCPD Outreach · Aug 6, 2025UndisclosedCity of Laconia, New HampshireSpidr Tech sees positive results in text messaging · Jun 25, 2025UndisclosedCity of Laconia, New HampshireLaconia Police Deploys Spidr Tech Software · Jun 9, 2025UndisclosedCity of Laconia, New HampshireLaconia Police uses Spidr Tech messaging service · Feb 25, 2025UndisclosedCity of Marble Falls, TexasMarble Falls Police Dept Receives $14K SPIDR Tech Grant · Oct 15, 2024$14.2KAll Spidr Tech contractsVendor profile

More City of Gainesville contracts

Ccr Se GrandCommercial Development Agreement Includes CCR SE Grand · Oct 9, 2026UndisclosedENVIZIOGainesville Signs Planning Dashboard Contract With Envizio · Oct 9, 2026UndisclosedWopac ConstructionWOPAC Construction Completes $770,602 Road Project · Oct 9, 2026$770.6KBoys & Girls ClubGainesville Signs FY 2026 Boys And Girls Club Contract · Oct 9, 2026UndisclosedAcadia Services LLCAcadia Services Awarded $11.1 Million Sewer Contract · Oct 9, 2026$11.1MAll City of Gainesville activityAgency profile

Questions about this contract

Who was awarded the software contract by City of Gainesville?

Spidr Tech was awarded this software contract by City of Gainesville, as recorded on March 18, 2025.

What type of contract is this?

This is a Software contract, documented as a minutes record.

Where was this contract approved?

This contract appears in city_council_meeting_minutes_march_18_2025.pdf (Minutes), dated March 18, 2025 from City of Gainesville. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Spidr Tech hold?

Spidr Tech may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

Show 1 more question

What is City of Gainesville currently buying?

Explore City of Gainesville's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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