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FINANCIAL_SERVICESONGOING

department_of_corrections_family_council_meeting_m.pdf

Families Question JPay Commissary Deposit Limits and Fees

Washington State DOC (Airway Heights Corrections Center Local Family Council)JPAYOctober 24, 2025

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

JPay continues to handle commissary deposits as part of DOC’s inmate technology contract with Securus, with a $300 per-transaction limit and associated service fees. Families expressed concern over the fee structure and multiple transaction requirement to fully fund monthly commissary limits.

Contract Details

Vendor

JPAY

Agency

Washington State DOC (Airway Heights Corrections Center Local Family Council), WA

Contract Type

FINANCIAL_SERVICES

Document Date

October 24, 2025

Renewal Info

Commissary deposit services are governed by the IITS contract between DOC and Securus; any renewal or amendment to that master agreement will affect JPay-related financial terms.

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