FINANCIAL_SERVICESONGOING

Families Question JPay Commissary Deposit Limits and Fees

JPay continues to handle commissary deposits as part of DOC’s inmate technology contract with Securus, with a $300 per-transaction limit and associated service fees. Families expressed concern over the fee structure and multiple transaction requirement to fully fund monthly commissary limits.

Status
ONGOING
Document date
October 24, 2025
Contract type
FINANCIAL_SERVICES
Vendor
JPAY
Agency
Washington State DOC (Airway Heights Corrections Center Local Family Council) · WA

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
FINANCIAL_SERVICES
Renewal
Commissary deposit services are governed by the IITS contract between DOC and Securus; any renewal or amendment to that master agreement will affect JPay-related financial terms.
Document type
Minutes
Source document
department_of_corrections_family_council_meeting_m.pdf

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the financial services contract by Washington State DOC (Airway Heights Corrections Center Local Family Council)?

JPAY was awarded this financial services contract by Washington State DOC (Airway Heights Corrections Center Local Family Council), as recorded on October 24, 2025.

What type of contract is this?

This is a Financial Services contract, documented as a minutes record.

Where was this contract approved?

This contract appears in department_of_corrections_family_council_meeting_m.pdf (Minutes), dated October 24, 2025 from Washington State DOC (Airway Heights Corrections Center Local Family Council). Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does JPAY hold?

JPAY may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Washington State DOC (Airway Heights Corrections Center Local Family Council) currently buying?

Explore Washington State DOC (Airway Heights Corrections Center Local Family Council)'s vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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