Contact Center Operations Outsourced to Inktel
Richland CollegeHigher Ed · Dallas, TX- Disclosed value
- $2.9 million
- From agenda
- Document date
- Apr 2, 2024
The 30-second brief
Dallas College has outsourced its contact center operations to Inktel for an investment of $2.9 million, resulting in expanded service hours, increased call volume handling, and enhanced language support.
INKTEL holds this professional services contract with Richland College. Its other public contracts on record include work for Broward MPO and Richland Collegiate High School.
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Contract details
- Contract type
- Professional Services
- Amount
- $2.9 million
- Document date
- April 2, 2024
- Vendor
- INKTEL
- Agency
- Richland College
- Source document
- richland-college-agenda-2024-04-02_079.pdf (Agenda)
INKTEL's other public contracts
More Richland College contracts
Questions about this contract
Who was awarded the professional services contract by Richland College?
INKTEL was awarded this professional services contract by Richland College, as recorded on April 2, 2024. The contract value is $2.9 million.
How much is the INKTEL contract with Richland College worth?
The INKTEL contract with Richland College is valued at $2.9 million, covering professional services work.
What type of contract is this?
This is a Professional Services contract, documented as a agenda record.
Where was this contract approved?
This contract appears in richland-college-agenda-2024-04-02_079.pdf (Agenda), dated April 2, 2024 from Richland College. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
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What other contracts does INKTEL hold?
INKTEL may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
What is Richland College currently buying?
Explore Richland College's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.