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Crystal Reports Phaseout Drives Reporting Strategy Shift

City of Franklin
Document date
May 31, 2026

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THE 30-SECOND BRIEF

What it covers

Franklin is preparing for the October discontinuation of Crystal Reports, which it uses for budget reporting. Consultants have quoted about $6,000 per report to convert, prompting the Town to pursue an in‑house Munis administrator instead of relying on external vendors.

Who holds it

Crystal Reports holds this technology contract with City of Franklin. Its other public contracts on record include work for Plymouth Housing Authority and Plymouth village.

What happens next

Term as filed: Support/software ending October (year referenced in discussion).

Contract details

Contract type
Technology
Document date
May 31, 2026
Term
Support/software ending October (year referenced in discussion)
Vendor
Crystal Reports
Agency
City of Franklin
Source document
Town of Franklin Finance Committee Agenda & Meeting Packet 2026-06-03 (AgendaPacket)

Crystal Reports's other public contracts

Plymouth Housing Authority, MassachusettsCrystal Reports software upgrade planned for town · Apr 1, 2025UndisclosedPlymouth village, NebraskaCrystal Reports software upgrade in consideration. · Apr 1, 2025UndisclosedPlymouth Public Schools MA, MassachusettsCrystal Reports: Mandatory software upgrade initiated. · Apr 1, 2025UndisclosedPlymouth Housing Authority, North CarolinaTown Plans Crystal Reports Services Purchase Article · Feb 25, 2025UndisclosedEast St Louis SD 189, IllinoisCrystal Reports Licenses Maintenance Renewed for FY24 and FY25 · Mar 6, 2024All Crystal Reports contractsVendor profile

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Questions about this contract

Who was awarded the technology contract by City of Franklin?

Crystal Reports was awarded this technology contract by City of Franklin, as recorded on May 31, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Town of Franklin Finance Committee Agenda & Meeting Packet 2026-06-03 (AgendaPacket), dated May 31, 2026 from City of Franklin. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Crystal Reports hold?

Crystal Reports may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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