City adopts Citizenserve platform for permitting and code
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Description
The Clay City Council authorized an agreement with Online Solutions, LLC d/b/a Citizenserve for a cloud-based permitting and code enforcement platform, with first-year costs capped at $31,000. The contract includes setup, training, data migration, and ongoing annual subscription fees of $13,500 for five users, subject to yearly appropriations.
Contract Details
Contract Amount
First-year not to exceed $31,000.00; recurring $13,500.00 annually thereafter
Vendor
ONLINE SOLUTIONS LLC DBA CITIZENSERVE
Agency
City of Clay, AL
Contract Type
TECHNOLOGY
Document Date
April 21, 2026
Contract Term
Initial subscription for first year with recurring annual subscription thereafter (subject to annual appropriation)
Renewal Info
Resolution allows recurring annual subscription fees of $13,500 per year after the first year, subject to annual appropriation; no fixed multi-year term for the software subscription is specified beyond this funding framework.
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