Civic IQ
TECHNOLOGYAPPROVED

City of Clay Pre-Council Meeting Agenda April 21, 2026

City adopts Citizenserve platform for permitting and code

First-year not to exceed $31,000.00; recurring $13,500.00 annually thereafterCity of ClayONLINE SOLUTIONS LLC DBA CITIZENSERVEApril 21, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

The Clay City Council authorized an agreement with Online Solutions, LLC d/b/a Citizenserve for a cloud-based permitting and code enforcement platform, with first-year costs capped at $31,000. The contract includes setup, training, data migration, and ongoing annual subscription fees of $13,500 for five users, subject to yearly appropriations.

Contract Details

Contract Amount

First-year not to exceed $31,000.00; recurring $13,500.00 annually thereafter

Vendor

ONLINE SOLUTIONS LLC DBA CITIZENSERVE

Agency

City of Clay, AL

Contract Type

TECHNOLOGY

Document Date

April 21, 2026

Contract Term

Initial subscription for first year with recurring annual subscription thereafter (subject to annual appropriation)

Renewal Info

Resolution allows recurring annual subscription fees of $13,500 per year after the first year, subject to annual appropriation; no fixed multi-year term for the software subscription is specified beyond this funding framework.

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