Village of Glenview Board of Trustees Meeting Minutes 2026-04-21
Glenview adds Carbyne AI Admin Assist to 911 operations
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Description
The Glenview Board approved Resolution 26-60 amending its agreement with Carbyne to add the Admin Assist agentic AI system for non-emergency calls in the Public Safety Dispatch Center. The AI tool will support telecommunicators by handling routine administrative calls during an initial one-year monitoring period.
Contract Details
Vendor
CARBYNE
Agency
Glenview village, IL
Contract Type
TECHNOLOGY
Document Date
April 21, 2026
Contract Term
Monitored for one year after rollout; overall term not specified
Renewal Info
Amendment to existing Carbyne agreement adding Admin Assist; performance will be evaluated over one year before further expansion or renewal decisions.
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