Southern California Regional Rail Authority Call Center Services RFI SP645-RFI
Southern California Regional Rail AuthoritySpecial District · Los Angeles, CA- Due
- Oct 29, 2025
- Deadline passed
- Posted
- Oct 1, 2025
- Primary contact
- Tammi Phillips
- (213) 452-0440
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SUMMARY
The Southern California Regional Rail Authority is issuing RFI SP645-RFI to solicit input from qualified service providers regarding call center services. Responses are due by October 29, 2025.
- Submit to
- 900 Wilshire Boulevard, 15th Floor, Los Angeles, California, 90017
- Scope location
- Los Angeles, California
Questions about this RFP
How do I respond to this RFI from Southern California Regional Rail Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 29, 2025. Submissions should be delivered to: 900 Wilshire Boulevard, 15th Floor, Los Angeles, California, 90017. For questions, contact Tammi Phillips.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including Southern California Regional Rail Authority in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tammi Phillips at (213) 452-0440. Questions and answers are typically shared with all prospective bidders.
Can I search RFIs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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Where can I find more RFPs from Southern California Regional Rail Authority?
All active and historical solicitations from Southern California Regional Rail Authority are tracked and searchable. As a special district agency, Southern California Regional Rail Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Southern California Regional Rail Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Los Angeles, California. Review the full solicitation for detailed scope requirements.