RFPCLOSED

Managed Technology Services Request for Proposal

Alabama State University, Montgomery, AL·Higher Ed

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Apr 13, 2024
Posted Date

SUMMARY

This document is a Request for Proposal (RFP) for Managed Technology Services, specifically for Alabama State University's PeopleSoft system. It outlines the scope of services, including hosting, operational support, functional support, and training, and includes a pricing volume and rate card for potential vendors.

REQUIRED DELIVERABLES

Hosting & Technical Maintenance, PeopleSoft Operational Support, PeopleSoft Functional Support, Training, Onboarding, Offboarding, Business Process and Fluid Design Assessment, Process Documentation and Improvement

REQUIRED STAFFING ROLES

PeopleSoft Functional Analyst, PeopleSoft Technical Analyst, Program Manager, IT Automation Specialist, Service Desk Manager

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Frequently asked questions

Common questions about this solicitation, answered from the record.

How do I respond to this RFP from Alabama State University?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The solicitation specifies required deliverables that must be addressed in your response.

Where can I find more RFPs from Alabama State University?

All active and historical solicitations from Alabama State University are tracked and searchable. As a higher ed agency, Alabama State University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Alabama State University for the complete list.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Alabama State University in AL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: PeopleSoft Functional Analyst, PeopleSoft Technical Analyst, Program Manager, IT Automation Specialist, Service Desk Manager. Proposers should demonstrate relevant qualifications and experience for each required role.

What are the key deliverables?

The solicitation specifies the following deliverables: Hosting & Technical Maintenance, PeopleSoft Operational Support, PeopleSoft Functional Support, Training, Onboarding, Offboarding, Business Process and Fluid Design Assessment, Process Documentation and Improvement. Proposals should clearly address how each deliverable will be met.

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