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City of Downey ERP and UB RFP 2025

City of Downey
Due
May 16, 2025
Deadline passed
Posted
Apr 7, 2025
Primary contact
Purchase Coordinator
(562) 904-7257
Deadline passedClosed May 16

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THE 30-SECOND BRIEF

What they're buying

The City of Downey is seeking a proven, state-of-the-art ERP and Utility Billing (UB) solution to replace its Tyler Eden system. The project includes financial management, payroll, HR, and utility billing modules with a preference for SaaS models. Proposals are due May 16, 2025.

What you must deliver

Project Management, Software Installation and Configuration, Business Process Review and Redesign, Implementation Consulting, Data Conversion Services, Acceptance Testing Support, End User Training, Documentation, Report Writing, Software Maintenance and Post-Implementation Support

SUMMARY

The City of Downey is seeking a proven, state-of-the-art ERP and Utility Billing (UB) solution to replace its Tyler Eden system. The project includes financial management, payroll, HR, and utility billing modules with a preference for SaaS models. Proposals are due May 16, 2025.

REQUIRED DELIVERABLES

10
  • Project Management
  • Software Installation and Configuration
  • Business Process Review and Redesign
  • Implementation Consulting
  • Data Conversion Services
  • Acceptance Testing Support
  • End User Training
  • Documentation
  • Report Writing
  • Software Maintenance and Post-Implementation Support
Submit to
11111 Brookshire Ave., Downey, California, 90241
Scope location
Downey, California

Questions about this RFP

How do I respond to this RFP from City of Downey?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 16, 2025. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 11111 Brookshire Ave., Downey, California, 90241. For questions, contact Purchase Coordinator.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Downey in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Purchase Coordinator at (562) 904-7257. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Project Management, Software Installation and Configuration, Business Process Review and Redesign, Implementation Consulting, Data Conversion Services, Acceptance Testing Support, End User Training, Documentation, Report Writing, Software Maintenance and Post-Implementation Support. Proposals should clearly address how each deliverable will be met.

Can I search RFPs like this in ChatGPT or Claude?

Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.

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Where can I find more RFPs from City of Downey?

All active and historical solicitations from City of Downey are tracked and searchable. As a city agency, City of Downey regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Downey for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Downey, California. Review the full solicitation for detailed scope requirements.

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