Atlantic County Utilities Authority REBID - Credit Card Processing Services RFP-10 2026
Atlantic County Utilities AuthorityUtility District · Pleasantville, NJ- Due
- May 1, 2026
- Deadline passed
- Posted
- Mar 24, 2026
- Primary contact
- Linda Bazemore
- (609) 272-6982
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THE 30-SECOND BRIEF
The Atlantic County Utilities Authority (ACUA) is soliciting proposals from qualified payment processors, merchant service providers, and payment gateway providers for Credit Card Processing Services under solicitation CC RFP-10. The scope includes merchant acquiring, payment gateway services, POS solutions, online and recurring payments, chargeback management, reporting, and customer support across in-person, online, mobile, and IVR channels. A critical requirement is full integration with ACUA’s Wasteworks billing system, including development and testing. The solution must support a compliant customer-paid service fee program to ensure no direct cost to the Authority. Proposers must maintain PCI DSS compliance and provide industry-standard security controls. Proposals are due by May 1, 2026, at the Egg Harbor Township submission location.
Merchant acquiring, Payment gateway services, POS solutions, Online and recurring payments, Chargeback management, Reporting, Customer support, Wasteworks billing system integration
Ability to process high transaction volumes, PCI DSS compliance, security controls, system integration capability
SUMMARY
The Atlantic County Utilities Authority (ACUA) is soliciting proposals from qualified payment processors, merchant service providers, and payment gateway providers for Credit Card Processing Services under solicitation CC RFP-10.
The scope includes merchant acquiring, payment gateway services, POS solutions, online and recurring payments, chargeback management, reporting, and customer support across in-person, online, mobile, and IVR channels. A critical requirement is full integration with ACUA’s Wasteworks billing system, including development and testing. The solution must support a compliant customer-paid service fee program to ensure no direct cost to the Authority. Proposers must maintain PCI DSS compliance and provide industry-standard security controls. Proposals are due by May 1, 2026, at the Egg Harbor Township submission location.
EVALUATION CRITERIA
4- Ability to process high transaction volumes
- PCI DSS compliance
- Security controls
- System integration capability
REQUIRED DELIVERABLES
8- Merchant acquiring
- Payment gateway services
- POS solutions
- Online and recurring payments
- Chargeback management
- Reporting
- Customer support
- Wasteworks billing system integration
- Submit to
- 6700 Delilah Road, Egg Harbor Township, NJ, 08234
- Scope location
- Egg Harbor Township, NJ
Questions about this RFP
How do I respond to this RFP from Atlantic County Utilities Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 1, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 6700 Delilah Road, Egg Harbor Township, NJ, 08234. For questions, contact Linda Bazemore.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Atlantic County Utilities Authority in NJ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Linda Bazemore at (609) 272-6982. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Merchant acquiring, Payment gateway services, POS solutions, Online and recurring payments, Chargeback management, Reporting, Customer support, Wasteworks billing system integration. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Ability to process high transaction volumes, PCI DSS compliance, security controls, system integration capability" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Atlantic County Utilities Authority?
All active and historical solicitations from Atlantic County Utilities Authority are tracked and searchable. As a utility district agency, Atlantic County Utilities Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Atlantic County Utilities Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Egg Harbor Township, NJ. Review the full solicitation for detailed scope requirements.