Wayne County Extends CBTS Call Center Contract
Wayne CountyCounty · Detroit, MI- Disclosed value
- Not to exceed $70,344 amendment; total increased from $183,390 to $253,734
- From agenda
- Document date
- Oct 1, 2026
- Renews
- Free account
The 30-second brief
Wayne County recommended extending its CBTS Technology Solutions call center software contract through December 15, 2028. The amendment raises the total to $253,734 and includes implementation work by Five9.
Cbts Technology Solutions LLC holds this technology contract with Wayne County. Its other public contracts on record include work for Greater Dayton Regional Transit Authority and Warren County.
The renewal date is on record. A free account shows it, with the renewals for every Wayne County contract.
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Contract details
- Contract type
- Technology
- Amount
- Not to exceed $70,344 amendment; total increased from $183,390 to $253,734
- Document date
- October 1, 2026
- Term
- Original term December 16, 2021 – December 15, 2026; extended through December 15, 2028
- Renews
- Free account
- Agency
- Wayne County
- Source document
- Wayne County Commission Agenda October 1, 2026 (Agenda)
Cbts Technology Solutions LLC's other public contracts
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Questions about this contract
Who was awarded the technology contract by Wayne County?
Cbts Technology Solutions LLC was awarded this technology contract by Wayne County, as recorded on October 1, 2026. The contract value is Not to exceed $70,344 amendment; total increased from $183,390 to $253,734.
How much is the Cbts Technology Solutions LLC contract with Wayne County worth?
The Cbts Technology Solutions LLC contract with Wayne County is valued at Not to exceed $70,344 amendment; total increased from $183,390 to $253,734, covering technology work.
What type of contract is this?
This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.
Where was this contract approved?
This contract appears in Wayne County Commission Agenda October 1, 2026 (Agenda), dated October 1, 2026 from Wayne County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
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What other contracts does Cbts Technology Solutions LLC hold?
Cbts Technology Solutions LLC may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
What is Wayne County currently buying?
Explore Wayne County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.