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Niagara-on-the-Lake launched its My.NOTL customer service portal, which was built using Salesforce. The cloud-based platform manages service requests, tracking, communications and reporting for residents and staff.

Document date · September 3, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Document type

AgendaPacket

Source document

Town of Niagara-on-the-Lake AgendaPacket Information Items Package 2026-09-03

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Town of Niagara-on-the-Lake?

SALESFORCE was awarded this technology contract by Town of Niagara-on-the-Lake, as recorded on September 3, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Town of Niagara-on-the-Lake AgendaPacket Information Items Package 2026-09-03 (AgendaPacket), dated September 3, 2026 from Town of Niagara-on-the-Lake. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SALESFORCE hold?

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What is Town of Niagara-on-the-Lake currently buying?

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