TECHNOLOGYONGOING

Aurelian AI Call-Taking System Operational at Central Dispatch

Grand Traverse County Central Dispatch continues to operate Aurelian’s AI-based call-taking software, originally procured in 2025, now fully active since December 2025. The system automates non-emergency call routing and has reduced unnecessary calls reaching dispatchers.

Status
ONGOING
Document date
June 30, 2026
Contract type
TECHNOLOGY
Vendor
AURELIAN
Agency
Grand Traverse County · MI

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Document type
Agenda
Source document
Grand Traverse County Board of Commissioners Agenda 2026-07-01

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Grand Traverse County?

AURELIAN was awarded this technology contract by Grand Traverse County, as recorded on June 30, 2026.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Grand Traverse County Board of Commissioners Agenda 2026-07-01 (Agenda), dated June 30, 2026 from Grand Traverse County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does AURELIAN hold?

AURELIAN may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View AURELIAN's profile

What is Grand Traverse County currently buying?

Explore Grand Traverse County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Grand Traverse County's profile

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