Aurelian AI Call-Taking System Operational at Central Dispatch
Grand Traverse CountyCounty · Traverse City, MI- Document date
- Jun 30, 2026
The 30-second brief
Grand Traverse County Central Dispatch continues to operate Aurelian’s AI-based call-taking software, originally procured in 2025, now fully active since December 2025. The system automates non-emergency call routing and has reduced unnecessary calls reaching dispatchers.
AURELIAN holds this technology contract with Grand Traverse County. Its other public contracts on record include work for City of Buena Park.
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Contract details
- Contract type
- Technology
- Document date
- June 30, 2026
- Vendor
- AURELIAN
- Agency
- Grand Traverse County
- Source document
- Grand Traverse County Board of Commissioners Agenda 2026-07-01 (Agenda)
AURELIAN's other public contracts
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Questions about this contract
Who was awarded the technology contract by Grand Traverse County?
AURELIAN was awarded this technology contract by Grand Traverse County, as recorded on June 30, 2026.
What type of contract is this?
This is a Technology contract, documented as a agenda record.
Where was this contract approved?
This contract appears in Grand Traverse County Board of Commissioners Agenda 2026-07-01 (Agenda), dated June 30, 2026 from Grand Traverse County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does AURELIAN hold?
AURELIAN may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is Grand Traverse County currently buying?
Explore Grand Traverse County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.