LICENSERECOMMENDED

CallTower Recommended for Genesys Cloud Support

TCA recommends awarding CallTower, Inc. a Genesys Cloud licensing and support services contract. The agreement runs three years with two two-year extension options and is valued at up to $2,229,399 for SJHTCA and $4,737,473 for F/ETCA.

Document date · September 10, 2026

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
not-to-exceed $2,229,399 (SJHTCA); not-to-exceed $4,737,473 (F/ETCA)
Contract type
LICENSE
Contract term
Three-year term with two two-year extension options
Renewal date
2031-09-10
Renewal
Includes two two-year extension options and allows future amendments within 5% of contract value without further Board action.
Document type
Agenda
Source document
Transportation Corridor Agencies Agenda 2026-09-10

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the license contract by Foothill Transportation Corridor Agency?

Calltower Inc was awarded this license contract by Foothill Transportation Corridor Agency, as recorded on September 10, 2026. The contract value is not-to-exceed $2,229,399 (SJHTCA); not-to-exceed $4,737,473 (F/ETCA).

How much is the Calltower Inc contract with Foothill Transportation Corridor Agency worth?

The Calltower Inc contract with Foothill Transportation Corridor Agency is valued at not-to-exceed $2,229,399 (SJHTCA); not-to-exceed $4,737,473 (F/ETCA), covering license work.

What type of contract is this?

This is a License contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Transportation Corridor Agencies Agenda 2026-09-10 (Agenda), dated September 10, 2026 from Foothill Transportation Corridor Agency. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Calltower Inc hold?

Calltower Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Calltower Inc's profile

What is Foothill Transportation Corridor Agency currently buying?

Explore Foothill Transportation Corridor Agency's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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