Civic IQ
PROFESSIONAL_SERVICESONGOING

SEPTA Hires WBA Research For 2022 Survey

SEPTA engaged WBA Research to conduct its 2022 Customer Satisfaction Survey, with data collected from April 27 to August 22, 2022. The firm provided intercept interviews and follow-up online and telephone survey administration to assess rider experience across modes.

Document date · February 1, 2023

Issuing agencySoutheastern Pennsylvania Transportation AuthorityVendorWba Research

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WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
PROFESSIONAL_SERVICES
Contract term
Data collection from April 27, 2022 through August 22, 2022
Renewal
No renewal or extension terms are mentioned in the report; described as the partner for the 2022 biennial survey cycle.
Document type
Report
Source document
SEPTA Customer Satisfaction Survey Report February 2023

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Southeastern Pennsylvania Transportation Authority?

Wba Research was awarded this professional services contract by Southeastern Pennsylvania Transportation Authority, as recorded on February 1, 2023.

What type of contract is this?

This is a Professional Services contract, documented as a report record.

Where was this contract approved?

This contract appears in SEPTA Customer Satisfaction Survey Report February 2023 (Report), dated February 1, 2023 from Southeastern Pennsylvania Transportation Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Wba Research hold?

Wba Research may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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