DuPage County Launches Zendesk System for 211 Requests
DuPage CountyCounty · Wheaton, IL- Document date
- Aug 18, 2026
- Renews
- Free account
The 30-second brief
DuPage County launched a Zendesk system to track community assistance requests and improve response times. The county also plans to use the platform for a new 211 chat feature by the end of 2026.
ZENDESK holds this technology contract with DuPage County. Its other public contracts on record include work for Warsaw Community Schools and Hendry County School District.
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Contract details
- Contract type
- Technology
- Document date
- August 18, 2026
- Term
- Launched June 2026; chat feature anticipated by end of 2026
- Renews
- Free account
- Vendor
- ZENDESK
- Agency
- DuPage County
- Source document
- DuPage County Minutes CSBG Advisory Board Regular Meeting 2026-08-18 (Minutes)
ZENDESK's other public contracts
More DuPage County contracts
Questions about this contract
Who was awarded the technology contract by DuPage County?
ZENDESK was awarded this technology contract by DuPage County, as recorded on August 18, 2026.
What type of contract is this?
This is a Technology contract, documented as a minutes record.
Where was this contract approved?
This contract appears in DuPage County Minutes CSBG Advisory Board Regular Meeting 2026-08-18 (Minutes), dated August 18, 2026 from DuPage County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does ZENDESK hold?
ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is DuPage County currently buying?
Explore DuPage County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.