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DuPage County Expands 211 Services With Zendesk

DuPage County logoDuPage County
Document date
Aug 18, 2026
Renews
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The 30-second brief

What it covers

DuPage County is working with Zendesk to expand 211 accessibility through a new chat feature. The technology rollout is anticipated by the end of 2026 and is intended to improve customer-service tracking and transparency.

Who holds it

ZENDESK holds this technology contract with DuPage County. Its other public contracts on record include work for Warsaw Community Schools and Hendry County School District.

What happens next

The renewal date is on record. A free account shows it, with the renewals for every DuPage County contract.

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Contract details

Contract type
Technology
Document date
August 18, 2026
Term
Implementation anticipated by the end of 2026
Renews
Free account
Vendor
ZENDESK
Agency
DuPage County
Source document
DuPage County Minutes CSBG Advisory Board Regular Meeting 2026-08-18 (Minutes)

ZENDESK's other public contracts

Warsaw Community Schools, IndianaWarsaw Awards Two-Year Zendesk Suite Contract · Oct 19, 2026Hendry County School District, FloridaThree-Year Zendesk Renewal Approved by School Board · Sep 22, 2026$135.9KEvansville Community School District, WisconsinECSD Continues Using Zendesk for Technology Support · Sep 21, 2026UndisclosedVista Unified, CaliforniaZendesk Customer Service Portal Approved · Sep 10, 2026$41.7KHendry County School District, FloridaSchool Board Approves Zendesk Technology Renewal · Sep 8, 2026UndisclosedAll ZENDESK contractsVendor profile

More DuPage County contracts

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Questions about this contract

Who was awarded the technology contract by DuPage County?

ZENDESK was awarded this technology contract by DuPage County, as recorded on August 18, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in DuPage County Minutes CSBG Advisory Board Regular Meeting 2026-08-18 (Minutes), dated August 18, 2026 from DuPage County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does ZENDESK hold?

ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is DuPage County currently buying?

Explore DuPage County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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