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Alameda County Water District AgendaPacket Engineering & Information Technology Committee Meeting 2026-05-13

Cayenta CIS Five-Year License And Support Renewal

Total 5-Year Cost = $695,332.26Alameda County Water DistrictCAYENTAMay 13, 2026

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WithersRavenel logo
Derivita logo
Comcate logo
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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
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Description

The Engineering & Information Technology Committee reviewed a proposed five-year license and maintenance agreement renewal with Cayenta for the District’s Customer Information Software system, totaling $695,332.26. Staff plans to recommend Board approval of the agreement covering customer account management, utility billing, service orders, and Cityworks integration.

Contract Details

Contract Amount

Total 5-Year Cost = $695,332.26

Vendor

CAYENTA

Agency

Alameda County Water District, CA

Contract Type

TECHNOLOGY

Document Date

May 13, 2026

Contract Term

5 years

Renewal Info

Planned new five-year license and maintenance support agreement for Cayenta’s Customer Information Software; committee presentation indicated staff will recommend Board approval of the 5‑year renewal.

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