Cayenta CIS Five-Year License And Support Renewal
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Description
The Engineering & Information Technology Committee reviewed a proposed five-year license and maintenance agreement renewal with Cayenta for the District’s Customer Information Software system, totaling $695,332.26. Staff plans to recommend Board approval of the agreement covering customer account management, utility billing, service orders, and Cityworks integration.
Contract Details
Contract Amount
Total 5-Year Cost = $695,332.26
Vendor
CAYENTA
Agency
Alameda County Water District, CA
Contract Type
TECHNOLOGY
Document Date
May 13, 2026
Contract Term
5 years
Renewal Info
Planned new five-year license and maintenance support agreement for Cayenta’s Customer Information Software; committee presentation indicated staff will recommend Board approval of the 5‑year renewal.
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