TECHNOLOGYRECOMMENDED

City Staff Recommend Phone System Contract to ServiceMark

Grandview staff recommended awarding the phone system contract to ServiceMark, with an estimated $35,000 implementation fee and a reduced annual cost of $16,000 compared to the current $75,000. The cloud-based system will modernize City communications and support remote work capabilities.

Document date · September 1, 2026

Track City of Grandview contracts

Get alerts when new contracts are awarded or existing ones approach renewal at City of Grandview.

Get started free

Create a free account · no credit card

Trusted by teams at

Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
One-time implementation fee of about $35,000; annual cost reduced from $75,000 to $16,000
Contract type
TECHNOLOGY
Document type
Agenda
Source document
City of Grandview Agenda Board of Aldermen Work Session 2026-09-01

Related contracts

Other contracts from SERVICEMARK.

View all →

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Grandview?

SERVICEMARK was awarded this technology contract by City of Grandview, as recorded on September 1, 2026. The contract value is One-time implementation fee of about $35,000; annual cost reduced from $75,000 to $16,000.

How much is the SERVICEMARK contract with City of Grandview worth?

The SERVICEMARK contract with City of Grandview is valued at One-time implementation fee of about $35,000; annual cost reduced from $75,000 to $16,000, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in City of Grandview Agenda Board of Aldermen Work Session 2026-09-01 (Agenda), dated September 1, 2026 from City of Grandview. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SERVICEMARK hold?

SERVICEMARK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View SERVICEMARK's profile

What is City of Grandview currently buying?

Explore City of Grandview's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View City of Grandview's profile