Louisiana State Board of Elementary and Secondary Education Minutes March 2026
YoungWilliams Call Center Contract Expanded to $2.4M
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Description
The Board approved a major amendment to the LDOE’s customer service contract with YoungWilliams, adding $1.92 million for a new total of $2.4 million for the period March 11, 2026 through June 30, 2027. YoungWilliams will continue managing the department’s toll-free call center, with a focus on early childhood and CCAP-related inquiries.
Contract Details
Contract Amount
$2,400,000.00
Vendor
YOUNGWILLIAMS
Agency
Louisiana Department of Education, LA
Contract Type
PROFESSIONAL_SERVICES
Document Date
March 11, 2026
Contract Term
03/11/2026 – 06/30/2027
Renewal Date
2027-06-30
Renewal Info
Amended contract now runs 03/11/2026 – 06/30/2027 with increased funding; no additional renewal or extension provisions were detailed.
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