PROFESSIONAL_SERVICESAMENDED

YoungWilliams Call Center Contract Expanded to $2.4M

The Board approved a major amendment to the LDOE’s customer service contract with YoungWilliams, adding $1.92 million for a new total of $2.4 million for the period March 11, 2026 through June 30, 2027. YoungWilliams will continue managing the department’s toll-free call center, with a focus on early childhood and CCAP-related inquiries.

Status
AMENDED
Document date
March 11, 2026
Contract type
PROFESSIONAL_SERVICES
Vendor
YOUNGWILLIAMS
Agency
Louisiana Department of Education · LA

Trusted by teams at

Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$2,400,000.00
Contract type
PROFESSIONAL_SERVICES
Contract term
03/11/2026 – 06/30/2027
Renewal date
2027-06-30
Renewal
Amended contract now runs 03/11/2026 – 06/30/2027 with increased funding; no additional renewal or extension provisions were detailed.
Document type
Minutes
Source document
Louisiana State Board of Elementary and Secondary Education Minutes March 2026

Related contracts

Other contracts from YOUNGWILLIAMS.

View all →

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Louisiana Department of Education?

YOUNGWILLIAMS was awarded this professional services contract by Louisiana Department of Education, as recorded on March 11, 2026. The contract value is $2,400,000.00.

How much is the YOUNGWILLIAMS contract with Louisiana Department of Education worth?

The YOUNGWILLIAMS contract with Louisiana Department of Education is valued at $2,400,000.00, covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Louisiana State Board of Elementary and Secondary Education Minutes March 2026 (Minutes), dated March 11, 2026 from Louisiana Department of Education. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does YOUNGWILLIAMS hold?

YOUNGWILLIAMS may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View YOUNGWILLIAMS's profile

What is Louisiana Department of Education currently buying?

Explore Louisiana Department of Education's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Louisiana Department of Education's profile

Bring us your territory.
We'll show you what is forming.

B2G and SLED sales intelligence. Surface government procurement signals from 80,000+ state, local, and education agencies months before the RFP.

Try Civic IQ for free