Township to use automated voice assistant for calls
- Document date
- May 19, 2025
- Term
- May 1, 2025, until December 31, 2030
The 30-second brief
Bath Township is entering into an intergovernmental agreement with Summit County to participate in a Master Service Agreement with Needl Inc. (dba Aurelian, Inc.). Aurelian will process non-emergent calls using an automated voice assistant (Al) until December 31, 2030.
AURELIAN holds this service contract with Town of Bath. Its other public contracts on record include work for City of Buena Park.
Term as filed: May 1, 2025, until December 31, 2030.
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Contract details
- Contract type
- Service
- Document date
- May 19, 2025
- Term
- May 1, 2025, until December 31, 2030
- Vendor
- AURELIAN
- Agency
- Town of Bath
- Source document
- town-of-bath-board-of-trustees-meeting-agenda-may-19-2025_b8e.pdf (Agenda)
AURELIAN's other public contracts
More Town of Bath contracts
Questions about this contract
Who was awarded the service contract by Town of Bath?
AURELIAN was awarded this service contract by Town of Bath, as recorded on May 19, 2025.
What type of contract is this?
This is a Service contract, documented as a agenda record.
Where was this contract approved?
This contract appears in town-of-bath-board-of-trustees-meeting-agenda-may-19-2025_b8e.pdf (Agenda), dated May 19, 2025 from Town of Bath. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does AURELIAN hold?
AURELIAN may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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