CONTRACTPENDING

Township to use automated voice assistant for calls

Town of Bath logoTown of Bath
Document date
May 19, 2025
Term
May 1, 2025, until December 31, 2030

The 30-second brief

What it covers

Bath Township is entering into an intergovernmental agreement with Summit County to participate in a Master Service Agreement with Needl Inc. (dba Aurelian, Inc.). Aurelian will process non-emergent calls using an automated voice assistant (Al) until December 31, 2030.

Who holds it

AURELIAN holds this service contract with Town of Bath. Its other public contracts on record include work for City of Buena Park.

What happens next

Term as filed: May 1, 2025, until December 31, 2030.

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Contract details

Contract type
Service
Document date
May 19, 2025
Term
May 1, 2025, until December 31, 2030
Vendor
AURELIAN
Source document
town-of-bath-board-of-trustees-meeting-agenda-may-19-2025_b8e.pdf (Agenda)

AURELIAN's other public contracts

More Town of Bath contracts

Questions about this contract

Who was awarded the service contract by Town of Bath?

AURELIAN was awarded this service contract by Town of Bath, as recorded on May 19, 2025.

What type of contract is this?

This is a Service contract, documented as a agenda record.

Where was this contract approved?

This contract appears in town-of-bath-board-of-trustees-meeting-agenda-may-19-2025_b8e.pdf (Agenda), dated May 19, 2025 from Town of Bath. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does AURELIAN hold?

AURELIAN may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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