PROFESSIONAL_SERVICESPENDING

Quantum Market Research Onboards To CX Bench

Quantum Market Research, Inc. will support Metro’s customer experience efforts via bench contracts for survey and qualitative research. The overall bench authorization totals up to $12,082,292 over the potential five-year period.

Document date · February 23, 2023

Track Los Angeles County Metro Transit Authority contracts

Get alerts when new contracts are awarded or existing ones approach renewal at Los Angeles County Metro Transit Authority.

Get started free

Create a free account · no credit card

Trusted by teams at

Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Portion of total bench amount $6,893,226 base; $12,082,292 including options (shared across seven firms)
Contract type
PROFESSIONAL_SERVICES
Contract term
Three-year base term plus two one-year options, effective March 1, 2023
Renewal date
2028-02-29
Renewal
Included in bench with three-year base term and two optional one-year renewals.
Document type
Agenda
Source document
Metro Board of Directors Regular Board Meeting Agenda February 2023

Related contracts

Other contracts from Quantum Market Research Inc.

View all →

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Los Angeles County Metro Transit Authority?

Quantum Market Research Inc was awarded this professional services contract by Los Angeles County Metro Transit Authority, as recorded on February 23, 2023. The contract value is Portion of total bench amount $6,893,226 base; $12,082,292 including options (shared across seven firms).

How much is the Quantum Market Research Inc contract with Los Angeles County Metro Transit Authority worth?

The Quantum Market Research Inc contract with Los Angeles County Metro Transit Authority is valued at Portion of total bench amount $6,893,226 base; $12,082,292 including options (shared across seven firms), covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Metro Board of Directors Regular Board Meeting Agenda February 2023 (Agenda), dated February 23, 2023 from Los Angeles County Metro Transit Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Quantum Market Research Inc hold?

Quantum Market Research Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Quantum Market Research Inc's profile

What is Los Angeles County Metro Transit Authority currently buying?

Explore Los Angeles County Metro Transit Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Los Angeles County Metro Transit Authority's profile