Zendesk CRM Powers PWCS IT Support and Equity
Prince William County Public SchoolsSchool · Manassas, VA- Document date
- Nov 18, 2025
The 30-second brief
PWCS continues ongoing use of Zendesk for divisionwide customer support with over 500 active users and nearly half a million tickets managed. This supports digital equity and customer service improvements.
ZENDESK holds this technology contract with Prince William County Public Schools. Its other public contracts on record include work for Warsaw Community Schools and Hendry County School District.
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Contract details
- Contract type
- Technology
- Document date
- November 18, 2025
- Vendor
- ZENDESK
- Source document
- Prince William County Public Schools PWCS Vision 2025 Report 2025-11-18 (Report)
ZENDESK's other public contracts
More Prince William County Public Schools contracts
Questions about this contract
Who was awarded the technology contract by Prince William County Public Schools?
ZENDESK was awarded this technology contract by Prince William County Public Schools, as recorded on November 18, 2025.
What type of contract is this?
This is a Technology contract, documented as a report record.
Where was this contract approved?
This contract appears in Prince William County Public Schools PWCS Vision 2025 Report 2025-11-18 (Report), dated November 18, 2025 from Prince William County Public Schools. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does ZENDESK hold?
ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is Prince William County Public Schools currently buying?
Explore Prince William County Public Schools's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.