Great Blue Research conducts FY26 customer survey for HBPW

Holland Board of Public Works is utilizing Great Blue Research to perform its FY 2026 customer satisfaction survey of residential and business utility customers, building on a previous engagement. The survey benchmarks HBPW performance against state and national utilities and provides actionable insights for service improvements.

Document date · April 27, 2026

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Scope & details

The full contract record, as filed.

Contract type

PROFESSIONAL_SERVICES

Renewal

Described as the second survey conducted with Great Blue Research, indicating a renewed or continued engagement, but no formal renewal terms are provided.

Document type

AgendaPacket

Source document

Holland Board of Public Works Special Meeting Agenda Packet April 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by City of Holland city?

Great Blue Research was awarded this professional services contract by City of Holland city, as recorded on April 27, 2026.

What type of contract is this?

This is a Professional Services contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Holland Board of Public Works Special Meeting Agenda Packet April 2026 (AgendaPacket), dated April 27, 2026 from City of Holland city. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Great Blue Research hold?

Great Blue Research may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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