TECHNOLOGYONGOING

Board Reviews Delayed Hexagon CAD/RMS Implementation

The Board heard an update on the ongoing Hexagon Unified CAD and RMS replacement project, originally contracted in 2023 and now targeting a fall 2026 go‑live and 90‑day reliability period. Commissioners pressed Hexagon on delays, ticket backlogs, and unplanned expenses while requesting accelerated progress and contingency planning.

Document date · February 10, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Contract term
Original implementation agreement executed September 2023 with planned ~27‑month implementation; revised go‑live now anticipated in fall 2026 with a 90‑day reliability period through December 2026
Renewal date
2026-12-31
Renewal
Project has five approved change orders with cost impact under 2 percent of contract value; no formal renewals or extensions were approved at this meeting, but timeline has been informally extended to fall 2026.
Document type
Minutes
Source document
Washoe County Board of Commissioners Minutes February 10 2026

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Frequently asked questions

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Who was awarded the technology contract by Washoe County?

HEXAGON was awarded this technology contract by Washoe County, as recorded on February 10, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Washoe County Board of Commissioners Minutes February 10 2026 (Minutes), dated February 10, 2026 from Washoe County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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