CONTRACTONGOING

Promise Continues Admin of Water Bill Payment Plans for FY 2027

Disclosed value: $3,630,000 (FY 2027 budget for flexible payment plan administration); From budget
Document date: Feb 27, 2026
Term: FY 2027 (July 1, 2026 – June 30, 2027)
Renews: Mar 2027; Free account

What it covers

WSSC Water continues its $3.63 million FY 2027 contract with Promise to administer flexible, interest-free payment plans for customers with overdue water and sewer bills. Promise provides web and phone enrollment for residents and businesses.

Who holds it

PROMISE holds this financial services contract with WSSC Water. Its other public contracts on record include work for NYC-Charter Revision Commission and City of Willow Park.

What happens next

The renewal date is on record. A free account shows it, with the renewals for every WSSC Water contract.

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Contract details

Contract type: Financial Services
Amount: $3,630,000 (FY 2027 budget for flexible payment plan administration)
Document date: February 27, 2026
Term: FY 2027 (July 1, 2026 – June 30, 2027)
Renews: Free account
Vendor: PROMISE
Agency: WSSC Water
Source document: WSSC Water Proposed Operating and Capital Budget July 2026 - June 2027 (Budget)

PROMISE's other public contracts

NYC-Charter Revision Commission, New YorkPromise Selected to Power NY Energy Assistance Platform · Jun 11, 2026Undisclosed City of Willow Park, TexasWillow Park Announces $10,000 Promise Sponsorship · Feb 24, 2026$10K City of West Melbourne, FloridaPromise, Inc. lease addendum for café closure and tenant marketing · Nov 18, 2025Undisclosed WSSC Water, MarylandPromisePay Contract Renewed for Customer Bill Payment Plans · Jul 1, 2025$3.6M City of Milton city, WashingtonPromise Assists Milton with Energy Credit Program · Aug 19, 2024Undisclosed All PROMISE contractsVendor profile

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Questions about this contract

Who was awarded the financial services contract by WSSC Water?

PROMISE was awarded this financial services contract by WSSC Water, as recorded on February 27, 2026. The contract value is $3,630,000 (FY 2027 budget for flexible payment plan administration).

How much is the PROMISE contract with WSSC Water worth?

The PROMISE contract with WSSC Water is valued at $3,630,000 (FY 2027 budget for flexible payment plan administration), covering financial services work.

What type of contract is this?

This is a Financial Services contract, documented as a budget record.

Where was this contract approved?

This contract appears in WSSC Water Proposed Operating and Capital Budget July 2026 - June 2027 (Budget), dated February 27, 2026 from WSSC Water. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does PROMISE hold?

PROMISE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is WSSC Water currently buying?

Explore WSSC Water's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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