Your dedicated outbound team, powered by signal data
Civic IQ's internal SDR team does the calling, emailing, and follow-up for you — using real government signals to book qualified meetings directly onto your calendar.
A real team doing real outbound — for you
The SDR Service is not a tool you use. It is a fully managed, human-operated outbound service. When you sign up, a dedicated member of Civic IQ's internal team works your pipeline on your behalf.
Every call is highly targeted
Generic cold outreach to government contacts does not work. Our SDRs reach out because a board meeting just surfaced a relevant buying signal — a budget discussion, an approved project, or a contract entering its renewal window. The signal is the reason for the call.
Real people making real calls
This is not an AI dialer or automated sequence tool. Civic IQ's SDR team members are trained on the platform, understand government procurement cycles, and handle outreach the way a skilled sales rep would — with judgment, context, and persistence.
Up and running in days, not months
Onboarding is fast. Before your SDR makes a single call, we align on your ICP, messaging, and signal priorities so every outreach is relevant from day one.
We set up everything before the first dial
Your SDR is onboarded on your product, your ICP, and your messaging before they make a single call. The checklist on the left is what we work through together — typically completed within the first week.
What is included every month
Everything your SDR does is visible to you. You get full transparency into the work being done on your behalf and regular access to the person doing it.
Your SDR dials daily across your target agencies and contacts, working through the platform's signal-prioritized list — not a generic spreadsheet.
Meetings booked per month vary by market, agency type, and signal volume. KPIs are agreed during onboarding so expectations are clear from day one.
Full visibility into contacts reached, calls made, emails sent, open rates, and meetings booked — no black boxes, ever.
Works best for these situations
If your team is waiting for RFPs before reaching out, you are already too late. Here is who we help fix that.
The platform is surfacing opportunities daily but your team does not have capacity to work them consistently alongside everything else they are managing.
Your pipeline comes mostly from referrals, inbound, or events. The SDR service becomes your first real proactive outbound channel without the cost of hiring.
Government contacts take 7–8 touches to respond. That level of follow-up persistence is more than most sales teams can sustain on top of everything else.
You want to run outbound before building an in-house SDR function. The service gives you results immediately while you make longer-term hiring decisions.
Entering state and local government sales for the first time. The SDR team already knows how to navigate procurement contacts in this market.
Your closers are good but top of funnel is inconsistent. The SDR service fills the calendar with qualified meetings so your AEs spend time selling, not prospecting.
What the SDR Service is and is not
We would rather you understand this clearly before signing up than be surprised after the first month.
Simple, predictable pricing
One monthly fee. No setup costs. No per-meeting charges.
KPIs and term are discussed and agreed during onboarding. Requires an active Civic IQ platform subscription. Pricing is customized based on market, scope, and team size.
Works best with the full platform
Every SDR outreach action is triggered by a live signal. AI Mode surfaces the contacts and agencies with the most active buying intent right now.
Your SDR team works from targeted contact and expiring contract lists built from the 79,000+ agency database. Fresh lists, verified contacts.
Before every call, your SDR reviews the full agency profile — contracts, signals, contacts, and budget data — so every conversation is prepared.