CAW Renews CIS Software Support with Cayenta
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Description
The CAW Board approved a $315,173.93 one-year maintenance and support agreement with Cayenta for its customer information system, with two optional one-year renewals. The contract covers licensing fees and technical support, with annual increases capped at 5%.
Contract Details
Contract Amount
$315,173.93
Vendor
CAYENTA
Agency
Central Arkansas Water, AR
Contract Type
TECHNOLOGY
Document Date
May 14, 2026
Contract Term
One-year support agreement with two optional one-year renewals; annual increases capped at 5%
Renewal Info
Initial one-year term with two optional one-year renewals; annual fee increases limited to 5%. Current action approves 2026 term; future renewals subject to Board approval.
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