Central Arkansas Water Board of Commissioners Agenda April 16, 2026
Three-Year Cayenta CIS Maintenance Contract Renewal Proposed
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Description
Central Arkansas Water’s Board is requested to approve renewal of a three-year software maintenance and support contract with Cayenta for the customer information system, with first-year costs of $315,173.93 and a total projected value of $993,585.81. The contract covers licensing, support, and database management for billing and customer account functions.
Contract Details
Contract Amount
$315,173.93 for first year; up to 5% annual increase in years two and three (total $993,585.81)
Vendor
CAYENTA
Agency
Central Arkansas Water, AR
Contract Type
TECHNOLOGY
Document Date
April 16, 2026
Contract Term
Three-year contract; 2026–2028 with annual renewals at up to 5% increase
Renewal Date
2029-06-01
Renewal Info
Three-year renewal starting with the 6/2/2026–6/1/2027 maintenance year, with years two and three limited to no more than 5% increase over the prior year; schedule: 2026 $315,173.93, 2027 $330,932.63, 2028 $347,479.26.
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