TECHNOLOGYONGOING

Zendesk Helpdesk Software Funding Maintained

The district maintained funding of $3,792 in FY 2027 for Zendesk helpdesk software serving staff and K-4 Chromebook users. License reductions produced savings while keeping the budget flat.

Status
ONGOING
Document date
July 1, 2026
Contract type
TECHNOLOGY
Vendor
ZENDESK
Agency
Bay Village City Schools · OH

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$3,792
Contract type
TECHNOLOGY
Contract term
FY 2027 annual software budget
Renewal
Annual helpdesk subscription renewed; license count reduced to achieve savings.
Document type
Budget
Source document
District FY 2027 Software Budget 2026-07-01

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Bay Village City Schools?

ZENDESK was awarded this technology contract by Bay Village City Schools, as recorded on July 1, 2026. The contract value is $3,792.

How much is the ZENDESK contract with Bay Village City Schools worth?

The ZENDESK contract with Bay Village City Schools is valued at $3,792, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a budget record.

Where was this contract approved?

This contract appears in District FY 2027 Software Budget 2026-07-01 (Budget), dated July 1, 2026 from Bay Village City Schools. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does ZENDESK hold?

ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View ZENDESK's profile

What is Bay Village City Schools currently buying?

Explore Bay Village City Schools's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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