TECHNOLOGYRENEWED

School Corporation Renews Three-Year Zendesk Suite Contract

The Monroe County Community School Corporation approved a three-year renewal agreement with Zendesk for the Zendesk Suite – Professional support platform, at a total cost not to exceed $160,164.00, funded by the Operations Fund. The subscription runs from June 15, 2026 through June 14, 2029 and includes 60 agent seats, reflecting a $25,000.00 savings from reduced seat counts.

Status
RENEWED
Document date
June 11, 2026
Contract type
TECHNOLOGY
Vendor
ZENDESK
Agency
Monroe County Community School Corporation · IN

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WithersRavenel logo
Derivita logo
Comcate logo
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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
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Scope & details

The full contract record, as filed.

Contract amount
Not to exceed $160,164.00
Contract type
TECHNOLOGY
Contract term
June 15, 2026 – June 14, 2029 (three-year agreement), billed annually Net 30
Renewal date
2029-06-14
Renewal
This is a three-year renewal of the Zendesk Suite – Professional subscription for 60 agents, with a stated maximum total of $160,164.00 and annual billing. The order form overrides the master agreement’s automatic renewal clause, stating the subscription will end on June 14, 2029 and will not automatically renew; any subsequent renewal must be agreed to in writing by both parties. Additional agents added mid-term will be coterminous with the current subscription term and billed at then-current charges.
Document type
Contract
Source document
Monroe County Community School Corporation Contract Renewal agreement with Zendesk 2026-06-11

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Monroe County Community School Corporation?

ZENDESK was awarded this technology contract by Monroe County Community School Corporation, as recorded on June 11, 2026. The contract value is Not to exceed $160,164.00.

How much is the ZENDESK contract with Monroe County Community School Corporation worth?

The ZENDESK contract with Monroe County Community School Corporation is valued at Not to exceed $160,164.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a contract record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Monroe County Community School Corporation Contract Renewal agreement with Zendesk 2026-06-11 (Contract), dated June 11, 2026 from Monroe County Community School Corporation. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does ZENDESK hold?

ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Monroe County Community School Corporation currently buying?

Explore Monroe County Community School Corporation's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Monroe County Community School Corporation's profile

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