Three-Year Zendesk Support Platform Renewal Approved

Scope & details

The full contract record, as filed.

Contract amount

Not to exceed $160,164.00

Contract type

TECHNOLOGY

Contract term

Three years

Renewal

Three-year renewal of existing Zendesk Suite–Professional contract with reduced agent seats, generating cost savings.

Document type

Agenda

Source document

Monroe County Community School Corporation Agenda Regular Meeting 2026-06-23

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Monroe County Community School Corporation?

ZENDESK was awarded this technology contract by Monroe County Community School Corporation, as recorded on June 23, 2026. The contract value is Not to exceed $160,164.00.

How much is the ZENDESK contract with Monroe County Community School Corporation worth?

The ZENDESK contract with Monroe County Community School Corporation is valued at Not to exceed $160,164.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Monroe County Community School Corporation Agenda Regular Meeting 2026-06-23 (Agenda), dated June 23, 2026 from Monroe County Community School Corporation. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does ZENDESK hold?

ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Monroe County Community School Corporation currently buying?

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