TECHNOLOGYAPPROVED

City of Burnaby Awards Technology Contract to Servicenow Inc (March 2026)

The City of Burnaby approved a three-year contract with ServiceNow, Inc. for IT ticketing software licenses valued at $580,985 including taxes. The agreement covers support from March 16, 2026 to March 15, 2029.

Status
APPROVED
Document date
March 10, 2026
Contract type
TECHNOLOGY
Vendor
Servicenow Inc
Agency
City of Burnaby · Canada

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$580,985 including taxes
Contract type
TECHNOLOGY
Contract term
March 16, 2026 to March 15, 2029
Renewal date
2029-03-15
Document type
Minutes
Source document
City of Burnaby Council Meeting Minutes March 10, 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Burnaby?

Servicenow Inc was awarded this technology contract by City of Burnaby, as recorded on March 10, 2026. The contract value is $580,985 including taxes.

How much is the Servicenow Inc contract with City of Burnaby worth?

The Servicenow Inc contract with City of Burnaby is valued at $580,985 including taxes, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in City of Burnaby Council Meeting Minutes March 10, 2026 (Minutes), dated March 10, 2026 from City of Burnaby. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Servicenow Inc hold?

Servicenow Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Servicenow Inc's profile

What is City of Burnaby currently buying?

Explore City of Burnaby's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View City of Burnaby's profile

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