BOCES renews multi‑year ServiceNow cloud subscription

Scope & details

The full contract record, as filed.

Contract amount

$678,016.08 (total for 36‑month subscription); includes $463,928.40 for ServiceNow Customer Service Management Professional (230 Fulfiller Users) and $126,000.00 for IT Operations Management Visibility (1000 Subscription Units) and $55,282.68 for Integration Hub Professional (1 Transaction unit) and $32,805.00 for CSM Professional Plus (25 Fulfiller Users)

Contract type

TECHNOLOGY

Contract term

36 Months, from June 1, 2026 to May 31, 2029

Renewal date

2029-05-31

Renewal

This Order Form is a renewal under Master Agreement reference CON1196101 with a three‑year subscription term from June 1, 2026 to May 31, 2029. Order terms state the subscription is non‑cancellable and non‑refundable for the full term, and future renewal quotes may reflect at least a 5% price increase under ServiceNow’s new business model pricing. No automatic renewal is specified in the Order Form; future renewals will be subject to then‑current commercial availability and pricing models.

Document type

Contract

Source document

South Central Regional Information Center Order Form PND-08033 SHT Service Now Renewal 2026-05-14

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Broome Delaware Tioga Boces-Practical Nursing Program?

Servicenow Inc was awarded this technology contract by Broome Delaware Tioga Boces-Practical Nursing Program, as recorded on May 14, 2026. The contract value is $678,016.08 (total for 36‑month subscription); includes $463,928.40 for ServiceNow Customer Service Management Professional (230 Fulfiller Users) and $126,000.00 for IT Operations Management Visibility (1000 Subscription Units) and $55,282.68 for Integration Hub Professional (1 Transaction unit) and $32,805.00 for CSM Professional Plus (25 Fulfiller Users).

How much is the Servicenow Inc contract with Broome Delaware Tioga Boces-Practical Nursing Program worth?

The Servicenow Inc contract with Broome Delaware Tioga Boces-Practical Nursing Program is valued at $678,016.08 (total for 36‑month subscription); includes $463,928.40 for ServiceNow Customer Service Management Professional (230 Fulfiller Users) and $126,000.00 for IT Operations Management Visibility (1000 Subscription Units) and $55,282.68 for Integration Hub Professional (1 Transaction unit) and $32,805.00 for CSM Professional Plus (25 Fulfiller Users), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a contract record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in South Central Regional Information Center Order Form PND-08033 SHT Service Now Renewal 2026-05-14 (Contract), dated May 14, 2026 from Broome Delaware Tioga Boces-Practical Nursing Program. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What is Broome Delaware Tioga Boces-Practical Nursing Program currently buying?

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