City of Columbia Agenda Packet 2026-06-15
Annual IT Software Contract with Freshworks Inc.
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Description
Freshworks Inc. awarded contract for IT service management platform, supporting city technology help desk needs.
Contract Details
Contract Amount
$3,276.00 (Freshservice ITSM annual + asset pack)
Vendor
FRESHWORKS INC
Agency
Columbia Fire Protection District, IL
Contract Type
TECHNOLOGY
Document Date
June 15, 2026
Contract Term
Annual contract (June 2026-June 2027 estimated)
Renewal Date
2027-06-16
Renewal Info
Annual renewal; subject to city council approval for subsequent years.
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