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ITBCLOSED

INVITATION TO BID

Louisiana Delta Community College, Monroe, LA·Higher Ed
Feb 17, 2025
Posted Date
Mar 19, 2025
Submission Deadline
Primary Contact
Gayle Doucet · (318) 678-6117
Duration
60 months
Scope Location
Monroe, LA
Submission Address
Louisiana Delta Community College, Purchasing Department, ATC Building, 7500 Millhaven Road, Monroe, LA 71203

Summary

Louisiana Delta Community College is seeking bids for a Call Center service to handle student inquiries regarding admissions, financial aid, enrollment services, and general information. The service will also include switchboard functions and optional student engagement outreach.

Required Attachments

Appendix A (Indemnification Form), Appendix B (ITB Acknowledgement), Bid Response Form, Certificate of Authority to Transact Business, Insurance Certificates
445
days late

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Frequently Asked Questions

How do I respond to this ITB from Louisiana Delta Community College?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 19, 2025. Proposals should be submitted to: Louisiana Delta Community College, Purchasing Department, ATC Building, 7500 Millhaven Road, Monroe, LA 71203. For questions, contact Gayle Doucet at (318) 678-6117.

Where can I find more RFPs from Louisiana Delta Community College?

Civic IQ tracks all active and historical solicitations from Louisiana Delta Community College. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 60 months. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this ITB?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Louisiana Delta Community College for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this ITB?

Most government agencies, including Louisiana Delta Community College in LA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the ITB submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Gayle Doucet at (318) 678-6117. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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