Civic IQ
RFPCLOSED

Scada Consulting And Support Services

Town of Rockford, Town of Rockford, KS·City
Dajana Glisic
(779) 348-7164
1 year term
Rockford, Illinois

Summary

The City of Rockford Water Division is requesting proposals from firms to provide SCADA consulting and support services for its supervisory control systems. Services include troubleshooting, on-site assistance, new project integration, and support to City staff. The contract period is from award through June 30, 2025, with potential for extensions.

Evaluation Criteria

Firm Experience, Firm Capabilities, Experience of Key Personnel/Project Manager, Firm's Fee Schedule

Required Deliverables

SCADA system troubleshooting, On-site assistance, New project integration, Staff training, Operations and maintenance manuals, Systems design and instrumentation coordination, Equipment procurement, Software support services, SCADA systems upgrades, And other SCADA related tasks.

Required Attachments

Attachment A (Facility List), Attachment B (Proactive Maintenance Schedule), Attachment C (Hardware, Software, and Third-Party Renewal/Warranty Schedule), Equal Employment Opportunity Certifications, Subcontractor Utilization Form, Vendor Workforce Data Form, Subcontractor Workforce Data Form, Acknowledgement of Stormwater Management Ordinance and IEPA General Construction Permit, Acknowledgement of Addenda, W-9 Form

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Town of Rockford?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. For questions, contact Dajana Glisic at (779) 348-7164.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Town of Rockford?

Civic IQ tracks all active and historical solicitations from Town of Rockford. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Town of Rockford for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Town of Rockford in KS, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Dajana Glisic at (779) 348-7164. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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