City of Philadelphia CRM/Outreach Replacement RFP 2026
City of Philadelphia, State Agency, PA·State Agency
- Primary Contact
- Karla Heath · (215) 685-3600
- Scope Location
- Philadelphia, PA
- Submission Address
- 1617 JFK Boulevard, Suite 1800, Philadelphia, PA, 19103
SUMMARY
The City of Philadelphia, Office of Community Empowerment and Opportunity is seeking a new CRM and outreach platform to collect and analyze residential data. Proposals are due by September 14, 2026.
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Philadelphia?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 14, 2026. Submissions should be delivered to: 1617 JFK Boulevard, Suite 1800, Philadelphia, PA, 19103. For questions, contact Karla Heath.
Is this solicitation still open for submissions?
Based on the posted deadline of September 14, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Philadelphia for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Philadelphia in PA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Karla Heath at (215) 685-3600. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Philadelphia, PA. Review the full solicitation for detailed scope requirements.
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