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Request for Proposal for IT Service Provider for the County of Pike

Pike County, Pike County, IL·County
Jun 24, 2019
Posted Date
Jul 12, 2019
Submission Deadline
Reported: County of Pike
Sandy Schacht
217-285-5263
1 year term
72 months duration
County of Pike infrastructure and multiple buildings
Submit at: electronically in MS Word or Adobe Acrobat formats to sschacht@pikecountysd.org

Summary

Pike County is seeking proposals from qualified IT service providers to manage its IT infrastructure and applications. The contract will be for one year, renewable up to a maximum of six years. Key services include network management, email/Office 365 support, anti-virus, network security, backup/barracuda services, and on-site/remote client service.

Evaluation Criteria

Company experience, certifications, expertise, references (10%), Client Relationship approach (15%), Service levels (30%), Management (Change Control, Monitoring, Documentation) (15%), Fees (30%)

Section 4.2 — Scope of Services and Deliverables

The selected vendor shall provide all labor, materials, equipment, and supervision necessary to perform the services described herein. Work shall commence within fifteen (15) calendar days of the Notice to Proceed and shall be completed within the timeframe specified in the project schedule attached as Exhibit B.

Proposals must include a detailed implementation timeline, staffing plan with key personnel qualifications, and three (3) references from comparable government engagements completed within the past five years. Evaluation will be based on technical approach (40%), experience and qualifications (30%), cost proposal (20%), and small business participation plan (10%).

Source Document Available

The full solicitation document, attachments, and evaluation details are available on Civic IQ. Book a demo to get access.

Frequently Asked Questions

How do I respond to this RFP from Pike County?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 12, 2019. Proposals should be submitted to: electronically in MS Word or Adobe Acrobat formats to sschacht@pikecountysd.org. For questions, contact Sandy Schacht at 217-285-5263.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Pike County?

Civic IQ tracks all active and historical solicitations from Pike County. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Pike County for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Pike County in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Sandy Schacht at 217-285-5263. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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